Q - How and when should interested customers contact you?
A - You can message me through the website using the online contact form HERE. I will reply back re: your query 🙂
Q - Where are you located?
A - I live and work in Meteghan Centre which is located in the heart of the French Shore of Nova Scotia.
Q - How is the product made? Where do the materials come from?
A - All my plushes are designed from scratch, I cut and sew by hand. I prefer to use wool felt as it is stronger and can allow me to manipulate it into shape. I source the wool felt from Canadian suppliers, including The Felt Store I use glass seed beads, glass cabochon eyes, sequins, ribbons, antique lace doilies and other materials for embellishments. I prefer DMC embroidery thread as the colours are bright and the threads are strong. The pushes are stuffed with polyester fibre and minced felt scraps.
Q - Do you accept commissioned projects?
A - Yes, I would be happy to entertain your request. I have a range of wool felt & DMC embroidery threads in many colours to choose from and many of my creatures can be scaled up in size.
Q - What are your payment options?
A - All prices are in Canadian Dollars (CAD). I currently accept Visa, Mastercard, and American Express Credit Card payments securely through SQUARE. I would use your email address to send you an invoice that you pay through the secure SQUARE Portal. You can also pay me in cash with a bank ETRANSFER to email@example.com. The product price does not include shipping.
Q - What shipping options do you offer?
A - I ship through Canada Post worldwide. Upon your purchase request I will provide the available option you can choose from.
Q - What are the international taxes, duties, etc. that I have to pay?